Archive for the ‘Human Resource Management’ category

10 Simple Steps Starting a Retail Business

March 24th, 2011
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While happy thoughts of becoming a business owner may whirl around in your head, the realities of everyday life may suggest something else. You may be wondering if now is even the time to consider launching a business in this uncertain economic environment.Undoubtedly, starting a retail business is a bold move in any economic climate. However, it can also be one of the most exciting and rewarding opportunities that you can have in life. < The mindset
There is a certain mindset that’s required for success. Passion, determination, and sheer will- whether it stems from a burning desire to be your own boss, realize your dream, or simply out of economic necessity – are the requisite traits. There is a huge swath of territory between your ‘idea’ and actually turning it into a business. This is why planning is so critical for your success, regardless of the type of business that you’re going to start. Planning runs the gamut from getting the right experience, writing a plan, pitching investors (whether it’s Uncle or the bank), setting up the business, hiring staff and implementing a marketing strategy to attract customers.
Given that retail sales and consumer confidence are once again on the rise, retail businesses should see some bright light in the new year. Regardless of your business type, here are some tips to help you start a successful retail operation:
1-What is your product?

What is the specialty product or line of products that you’re going to sell? To put it another way, is there a particular product that you’re just crazy about… one that you can see yourself selling 24/7? If so, then you’ve got yourself to the starting block. The next question to consider: Is there is a market for your product? If you see similar products in other malls or in other parts of the country that are selling well, you might think there is a strong likelihood that you can make a solid business out of it. Finally, how are you going to make money from this product? Are you making the product yourself or buying it wholesale and then reselling it? In either case, determine how much your costs are and then see how much you can sell it to a customer for.
2-Industry know-how
Think about your practical experience in a retail environment. If you’ve worked retail, especially at a management level, then you have a sense of how business operates, from customer service to inventory management. Before you strike out on your own, get experience. One of the key reasons businesses fail is lack of experience. While you’re at it, find a mentor—someone who has significant experience in the business area that you’re entering. A mentor can share insights and experiences so you can apply them to your business.

3-Business structure
The business structure dictates how you’re going to set up your business legally. While you should consult a professional, consider what type of business you’ll be operating and what your budget is likely to be. If you’ll be self-funding a business that has a low risk for a customer getting injured, you might consider a sole proprietorship, which is easy and practically free to set up. If you plan on selling food or exercise equipment, or will be getting money from investors, the Limited Liability Company or LLC is a better fit. While it may cost more to set up, it could offer you liability protections and tax benefits. There are other business structure options, but these are generally recommended for startups. Register the business in your state so you can legally do business. If you’re concerned about trademark your name or logo down the road, you can do a quick search on www.mca.gov.in website to make sure that no one else is using your name. If in doubt, consult a professional.

4-Business planning
Create a road map to profitability. Figure out your start up costs remembering to include all the costs of your product, POS systems, signage, printed materials, insurance and any wages for employees and consultants. How are your costs stacking up? If you don’t have enough money to fund this business yourself, you’ll need investments, so craft a business plan to show how you’re going to run the operation, including how you’re going to market your business. Even if you don’t seek outside investment, this can be a great idea to document your game plan so you have it writing and can share it with key employees or partners.
5-Funding

For many start-ups, you’ll need to secure funding. Sometimes if you’re franchising, the franchiser may give you a loan. In many cases though, you’ll need to raise money. The easiest way is to ask friends and family for a loan to help get you started. You could also consider a Small loan from a community bank as the government is trying to make those more widely available to early stage businesses.
6-Retail location; set-up permits
Setting up the retail location is important.,make sure that you are comfortable with the terms of the lease, including length and annual payments.Remember, everything is negotiable. As always, you can consult a legal professional if you’re not sure what to do. At this point, you’ll need to make sure that you have a bank and merchant account so you can accept credit cards. This can generally be connected directly to your POS system. Most banks offer these business services so they’re not difficult to get, but there is an application process so be sure to allow two to three weeks before you open the doors for business. Finally, make sure you have the necessary legal permits from your city/state to do business.
7-Building the team: Staffing

While you may be operating the business as a sole proprietor, you may need staff to help you operate your business. Find people who are motivated and offer incentives so that they can be as excited about your product as possible. You’ll need to provide solid direction, so an employee handbook is a must. If it’s a franchise, you’re going to get a handbook from the franchiser, which will spell out dos and don’t in detail. Also, make sure you have a job description that explicitly addresses job responsibilities. Finally, remember to check references for any potential hire. If you’re thinking about a business partner, make sure that you both agree to job descriptions with accountability so that each party knows what is expected. This will minimize friction down the road.
8-Inventory management
You’ll need to figure out how much to invest in inventory at the time you launch your business (and then think about ongoing time and costs for maintaining inventory). It helps to buy in bulk, but then you’ll need storage. Based on your start-up cost budget, how much can you purchase at any one give time? Is this enough to fill your shelves? You want to make sure that your shelves are stocked, as it looks better and you’re more likely to sell more, too. Your POS system can be a great tool for managing inventory, so take advantage of those features as it will save you time from having to track and manage inventory manually.
9-Branding
Branding is how you’re going to differentiate yourself from your competitors. Think about your product’s value proposition. It’s what you do that’s unique, whether it’s the actual look of the product, the customer service, or a combination of both. Create your logo, signage, uniforms (if applicable) and packaging. Remember, you want branding to form the entire customer experience from the time they see your store, interact with you or your team and purchase a product. You want to delight your customer.

10 -Ready for opening day

    There are many strong marketing strategies you can implement at low cost. First, create a website that describes your product and has contact information. You can even think about allowing customers to make purchases online.
    Create coupons and promotions that can be passed out to potential customers letting them know that you’re open. Host an opening night party at a nearby venue or even at the store itself – just make sure to spend a little bit on refreshments for attendees. Contact the press to let them know that you’re open and make sure to invite them to the party. At the end of the day, if you provide a great product and service, customers will come back and they’ll tell their friends about you.

It’s the Experience which matters the most !We know the best approach is the one that feels right to you, focuses directly on your needs,www.hand2hansolutions ,Managed Retail Services (mRS)™can help you to Starting a Retail Business.Please feel free to contact us today. We will be happy to answer all your queries to take your retail at next level.

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Finding the Best Retail Jobs

February 13th, 2011
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The best retail job is not necessarily the one with the best pay and the best benefits. The best retail job might not even be found anywhere on the top retail Companies .Instead the best job is the one that matches the talents, skills, values, and personal goals of the individual.

Finding the best “right fit” job is about knowing yourself first, and then matching your own identity and goals with the identity and goals of an employer. In the short term it might seem more important to get a job that gives the best compensation, but in the long-term, most employees are chronically dissatisfied until they get a job that provides the best personal fulfillment.

    Whether you’re looking for part-time store jobs or a full-time retail career, it’s important to find the right fit. Just because a job is available doesn’t mean that it’s the right job for you.


Spruce Up Your Resume
Your resume speaks volumes when it comes to first impressions. Make sure that, whenever possible, you quantify your accomplishments. Saying that you “doubled the average number of units per sale” is more impressive than saying you “contributed to an increase in sales.” If you have retail experience, be specific about the types of companies for which you have worked and they type of work you have done. Simply listing your employers and job titles doesn’t communicate your full range of skills or specialties. If you have retail experience, be sure to emphasize that in your resume.

What makes you suitable for this retail job?
Focus on specific experience and training in your career history. Identify things you have done that match the job you are interviewing for. Emphasize what qualifies you for this particular job and how you can add value to the job and company.
Generally good communication skills, flexibility, a strong customer service orientation and a high energy level are key to success in a retail position. Go into more detail by expanding on these qualities.
Targeting the right job is a mix of ,Hard Work,Planning,Creativity and A little Luck.

Hand2Hand Solutions ,

Your Specialized Retail Recruitment Partner ! We provide retailers with qualified, quality retail management professionals at all levels in store and operations, retail head office positions and all retail functions.With 500 man month of retail and allied industry experience nationwide, we have built up expertise in multiple retail sectors and have particular strengths in recruiting for fashion, home & furnishings, grocery,lifestyle, luxury and designer and retail food outlets.Our recruitment consultants understands what each role demands and what each retailer is looking for. We are in constant touch with the widest network of talented people in retail and allied sectors.


This combination – depth of industry knowledge and breadth of community – is unique.
Will appreciate your feedback , if they had helped you to purse your next retail career opportunity.

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Retail Ethics

October 23rd, 2010
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Because of the parties with which it must interact, the retailing industry is unique in the business environment. As the final stage in the marketing channel, situations which present themselves in retailing are particularly visible to consumers and to society as a whole. Often the only business organization with which consumers and potential customers interact, the decisions and actions of retailers can easily be presumed to extend to the entire business community. Furthermore, from a micro perspective, retailing involves direct transactions with consumers–individuals who can be expected to be most vulnerable to the effects of questionable practices in the marketing channel. As a consequence, ethics in retailing has become the object of a growing amount of attention.

In retail, the intense interaction between employees and customers, and employees and different levels of management on a daily basis to achieve business goals can be ethically challenging. Examples:

1. Do you follow return policy and upset a customer or bend the policy and keep the customer?

2. Do you do “what’s right” or save your job?

3. Do you engage in courageous leadership or just “go with the flow”?

4. If your boss keeps adding projects to your plate, what do you do?

5. If you find yourself in disagreement with company’s philosophy, what do you do?

6. If your boss is behaving against company’s stated leadership behaviors but you know the boss is well connected to decision makers, what do you do?

7. How do you integrate into a new culture?

8. If company communicates conflicting messages to you, what do you do?

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Retail Operations Profile Outlook

October 23rd, 2010
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Retail Operations involves managing the day-to-day functions of retail establishments like department stores, grocery stores and specialty shops. Keep reading for more information about the Retail Operations field and how to build a Retail Operations career.

The first step in building a career in Retail Operations is to secure a sales or customer service position in a retail store. At this level, qualities like punctuality and attention to detail may lead to a promotion. From here, one can become a manager or supervisor of Retail Operations. Particularly effective store managers may be promoted to district, regional and even national Retail Operations positions.

Education Requirements for a Retail Operations Manager

A degree in business or management will provide the skills necessary to succeed as a retail manager. Most employers also value previous sales experience. Employees learn operations and procedures, customer service practices and merchandising techniques as they rise through the ranks from sales associate to retail manager. An educational foundation, including accounting, marketing, business and management courses will aid employees as well. Retail operations managers should also be adept at using a store’s computers, which often run the cash register and inventory control systems.

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