Archive for the ‘Merchandise Management’ category

Retail Merchandising Planning Key Elements

January 23rd, 2012
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Effective merchandising means having the right product, in the right amount, in the right place, at the right price, at the right time, all the time! These are essential components of your merchandising plan.
Overall Budget

For most retailers, inventory is typically one of the biggest investments so having a budget that is strategic and flexible is critical. Do you know how much is the right amount to spend, for both immediate and future merchandise buys?

Product Categories
Having a thoughtful, on-brand and edited category strategy will not only help you build credibility with your target customers (they can really count on you as the expert in these categories) but can also help give you buying power with vendors if you build up enough volume. Do you know what you plan to carry for your store?

Product Assortment

Developing a compelling assortment is one of the most enjoyable and rewarding aspects of merchandising—but can also be one of the most challenging. Constantly being out in the marketplace, knowing what products are hot before everyone else does and really tailoring your buying strategy to target market needs will help give you competitive advantage and drive $ into the register. Do you know where to start to get the best assortment for your concept?

Private Label Products and Packaging

Is this relevant to your business now or in the future? As private label is a great differentiator for many businesses—providing competitive advantage and terrific mark-up, it is a strategy worth exploring for many retail businesses. Is this right for you?

Purchase Order System

A purchase order system can be a big investment so it is critical to choose one that truly fits your needs. Often times retailers purchase POS systems that are too complex and robust so instead of being a useful tool, it becomes an overwhelming and ineffective one. Do your homework, think realistically about short term and long term needs before making this investment. Do you know where to start to find the best POS for your specific needs?

Pricing and Markdown Strategy

Strategically planning your markup and markdown strategy can make all the difference in the profitability of your store. Being very attune to the market and proactively anticipating customer behavior will ensure you are maximizing product potential and always making room to bring new and exciting merchandise to your store. How much markup and markdown do you think makes sense for your product and your target market shopping patterns?

Receiving and Allocation

What process do you have in place for inventory receiving and Allocation? Thinking about this in advance and developing processes and procedures that are easy for your staff to manage will save you time, money and a lot of potential headaches down the road. Do you have a plan in place to make this process seamless?

Shortage Control

Even in the smallest and most intimate store environments, shortage is an issue. Proactive strategies need to be implemented to create an intolerant environment for theft, for both customers and staff alike. Do you have a plan to tackle this?

In summary, your merchandise plan is a road map for success. It must optimize all aspects of your business. It must take into consideration your expense management, maintained markup, sales goals with planned markdowns, inventory levels based on required stock to sales levels, marketing and store events, and your cash-flow requirements. If you manage by the right numbers, the profits will take care of themselves.

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How Retailers Select Vendors

November 7th, 2011
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Whether you have a chain of Hypermarkets, Supermarkets, Convenience stores or any Retail format vendor selection process is probably one of the most important tasks that a retail business will undertake.

The vendor selection process can be a very complicated and emotional undertaking if you don’t know how to approach it from the very start. Without good vendors who provide your quality stock, business services and supplies at competitive prices, with good terms and delivery schedules, your company’s bottom line and profits will be sorely compromised. Regardless of what business you’re in, vendors play a key role in the success of your business.
Whichever option you choose to use, your must first analyze your requirements:
1. What products do you require?
2. What quality levels are you seeking?
3. What stock levels do you require?
4. How often do you require delivery?
5. What price points are you seeking?

- to be cont–

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Retail Promotions Management

August 6th, 2011
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One of the largest budgetary items on the P&L of every Retailer is Promotions. Yet, the execution of such Promotions is riddled with a plethora of problems, and the monitoring of compliance of the same – regarding how such promotions should be run and whether it was actually run in the manner prescribed – is beset by even more amount of complexities. Consequently, a huge amount of effort and bandwidth is expended post execution of such promotions in debate and deliberations around Promotions Compliance – a matter on which depends the deployment of an enormous amount of funds. In essence, this means that the returns on investment of the enormous planning effort and budgets involved in creating and executing promotional campaigns hinges on the retailer’s capabilities and systems involved in managing promotional execution compliance.

Key Retail Promotion Challenges
Managing consistent and targeted multi-channel pricing and promotions across a retail organisation, with its multiple systems has historically required significant manual effort. Indeed, the complexity of systems in most retailers acts as an inhibitor in delivering dynamic promotions and agile changes in price. With this complexity comes cost and often requires manual intervention – the most likely cause of inaccuracies and errors.Conflicting promotions and pricing errors can be costly to the bottom line, damage the brand and adversely impact customer relationships.
For most businesses, managing such consistent and dynamic multi-channel pricing and promotions requires collaboration across organisational silo‟s.Further complexities are added when looking to offer regional pricing or promotions, and in ensuring that refunds for product returns are managed with the same level of granularity.Adding in a level of personalisation expected by consumers through loyalty card programs only compounds the business challenge.

Our Promotions & Markdown Optimization ,Managed Retail Services (mRS)™ helps to Improved Promotional Effectiveness

Analyze Key Performance Indicators to Measure Promotion Implementation

Getting the right product, at the right place, at the right time, and at the right price has become a basic mandate. Retailers need to differentiate their business by integrating people, process and adopting technology for devising micro-merchandizing strategies, incorporating master data management and optimizing functions like Promotions Management,Category management, Revenue management, Shelf & Space planning among others.So integration of people, process and retail technology is need of the hour.Our Managed Retail Solutions(mRS)™We have considerable experience facilitating Retail Promotions Optimization for more details mail-contact@hand2handsolutions.in

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Buying & Merchanding Managed Retail Services (mRS)™

July 25th, 2011
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Having the right merchandise in your stores at the right time at the lowest total cost is critical to success in today’s increasingly competitive marketplace. Hand2Hand Solutions , Managed Retail Services (mRS)™ will help you focus on improving processes, technology and people throughout your buying ,merchandising and supply chain.

We offer expertise in process, organization and tools to improve your buying and merchandising operations. We help you develop your strategy, improve vendor terms and collaboration, manage prices, align with product development, manage costs and develop your merchandising organization. Our expertise includes:

- Merchandising Strategy
- Open-to-Buy Management
- Category & Assortment Strategy
- Merchandising Calendar
- Vendor Terms and Negotiations
- SKU Rationalization
- Promotion & Price Management
- Purchasing & Vendor Management

For all type of Retailers and Retail Service Providers

1.Retail Chains,Convenience Stores
2.Online Retailers,E commerce
3.Designers & Specialty Retailers-Apparel,Furniture,Jewellery & Watches,Homes and Lifestyle,Foot Wear and Accessories
4.Factory Outlet & MBO,EBO
5.Supermarkets & Hypermarkets
6.Wholesale & Cash & Carry
7.Shopping Malls & Food Courts
8.Food & Beverage Retailers
9.Health Clubs,Wellness & SPA

We are experienced in improving sourcing, merchandising (buying), planning and allocation, and logistics. We partners with you and your teams to develop test and implement lasting improvements throughout your retail process
Typical results include:-Increased sales productivity by 5 – 7% over current trends through improved in-stock positions

-Improved margins by 100 to 200 basis points through improved cost of goods sold
-Decreased time to market by 3 to 4 weeks through reduced “cycle time” in planning and marketing/promotional activities
-Enhanced product mix through vendor and sku rationalization
-Improved space allocation and adjacency planning and execution
-Improved planning capabilities: financial, assortment and allocation plans for pre-season and in-season merchandise
-Improved sell-through, turnover rates and replenishment flow
-Increased efficiency throughout supply chain
-Tightened linkage between interdependent departments including marketing, supply chain and store operations
We have worked with some of growing leading indian retailers to improve their processes, implement change and deploy solutions. Contact us to learn more for indian retail chains.

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10 Simple Steps Starting a Retail Business

March 24th, 2011
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While happy thoughts of becoming a business owner may whirl around in your head, the realities of everyday life may suggest something else. You may be wondering if now is even the time to consider launching a business in this uncertain economic environment.Undoubtedly, starting a retail business is a bold move in any economic climate. However, it can also be one of the most exciting and rewarding opportunities that you can have in life. < The mindset
There is a certain mindset that’s required for success. Passion, determination, and sheer will- whether it stems from a burning desire to be your own boss, realize your dream, or simply out of economic necessity – are the requisite traits. There is a huge swath of territory between your ‘idea’ and actually turning it into a business. This is why planning is so critical for your success, regardless of the type of business that you’re going to start. Planning runs the gamut from getting the right experience, writing a plan, pitching investors (whether it’s Uncle or the bank), setting up the business, hiring staff and implementing a marketing strategy to attract customers.
Given that retail sales and consumer confidence are once again on the rise, retail businesses should see some bright light in the new year. Regardless of your business type, here are some tips to help you start a successful retail operation:
1-What is your product?

What is the specialty product or line of products that you’re going to sell? To put it another way, is there a particular product that you’re just crazy about… one that you can see yourself selling 24/7? If so, then you’ve got yourself to the starting block. The next question to consider: Is there is a market for your product? If you see similar products in other malls or in other parts of the country that are selling well, you might think there is a strong likelihood that you can make a solid business out of it. Finally, how are you going to make money from this product? Are you making the product yourself or buying it wholesale and then reselling it? In either case, determine how much your costs are and then see how much you can sell it to a customer for.
2-Industry know-how
Think about your practical experience in a retail environment. If you’ve worked retail, especially at a management level, then you have a sense of how business operates, from customer service to inventory management. Before you strike out on your own, get experience. One of the key reasons businesses fail is lack of experience. While you’re at it, find a mentor—someone who has significant experience in the business area that you’re entering. A mentor can share insights and experiences so you can apply them to your business.

3-Business structure
The business structure dictates how you’re going to set up your business legally. While you should consult a professional, consider what type of business you’ll be operating and what your budget is likely to be. If you’ll be self-funding a business that has a low risk for a customer getting injured, you might consider a sole proprietorship, which is easy and practically free to set up. If you plan on selling food or exercise equipment, or will be getting money from investors, the Limited Liability Company or LLC is a better fit. While it may cost more to set up, it could offer you liability protections and tax benefits. There are other business structure options, but these are generally recommended for startups. Register the business in your state so you can legally do business. If you’re concerned about trademark your name or logo down the road, you can do a quick search on www.mca.gov.in website to make sure that no one else is using your name. If in doubt, consult a professional.

4-Business planning
Create a road map to profitability. Figure out your start up costs remembering to include all the costs of your product, POS systems, signage, printed materials, insurance and any wages for employees and consultants. How are your costs stacking up? If you don’t have enough money to fund this business yourself, you’ll need investments, so craft a business plan to show how you’re going to run the operation, including how you’re going to market your business. Even if you don’t seek outside investment, this can be a great idea to document your game plan so you have it writing and can share it with key employees or partners.
5-Funding

For many start-ups, you’ll need to secure funding. Sometimes if you’re franchising, the franchiser may give you a loan. In many cases though, you’ll need to raise money. The easiest way is to ask friends and family for a loan to help get you started. You could also consider a Small loan from a community bank as the government is trying to make those more widely available to early stage businesses.
6-Retail location; set-up permits
Setting up the retail location is important.,make sure that you are comfortable with the terms of the lease, including length and annual payments.Remember, everything is negotiable. As always, you can consult a legal professional if you’re not sure what to do. At this point, you’ll need to make sure that you have a bank and merchant account so you can accept credit cards. This can generally be connected directly to your POS system. Most banks offer these business services so they’re not difficult to get, but there is an application process so be sure to allow two to three weeks before you open the doors for business. Finally, make sure you have the necessary legal permits from your city/state to do business.
7-Building the team: Staffing

While you may be operating the business as a sole proprietor, you may need staff to help you operate your business. Find people who are motivated and offer incentives so that they can be as excited about your product as possible. You’ll need to provide solid direction, so an employee handbook is a must. If it’s a franchise, you’re going to get a handbook from the franchiser, which will spell out dos and don’t in detail. Also, make sure you have a job description that explicitly addresses job responsibilities. Finally, remember to check references for any potential hire. If you’re thinking about a business partner, make sure that you both agree to job descriptions with accountability so that each party knows what is expected. This will minimize friction down the road.
8-Inventory management
You’ll need to figure out how much to invest in inventory at the time you launch your business (and then think about ongoing time and costs for maintaining inventory). It helps to buy in bulk, but then you’ll need storage. Based on your start-up cost budget, how much can you purchase at any one give time? Is this enough to fill your shelves? You want to make sure that your shelves are stocked, as it looks better and you’re more likely to sell more, too. Your POS system can be a great tool for managing inventory, so take advantage of those features as it will save you time from having to track and manage inventory manually.
9-Branding
Branding is how you’re going to differentiate yourself from your competitors. Think about your product’s value proposition. It’s what you do that’s unique, whether it’s the actual look of the product, the customer service, or a combination of both. Create your logo, signage, uniforms (if applicable) and packaging. Remember, you want branding to form the entire customer experience from the time they see your store, interact with you or your team and purchase a product. You want to delight your customer.

10 -Ready for opening day

    There are many strong marketing strategies you can implement at low cost. First, create a website that describes your product and has contact information. You can even think about allowing customers to make purchases online.
    Create coupons and promotions that can be passed out to potential customers letting them know that you’re open. Host an opening night party at a nearby venue or even at the store itself – just make sure to spend a little bit on refreshments for attendees. Contact the press to let them know that you’re open and make sure to invite them to the party. At the end of the day, if you provide a great product and service, customers will come back and they’ll tell their friends about you.

It’s the Experience which matters the most !We know the best approach is the one that feels right to you, focuses directly on your needs,www.hand2hansolutions ,Managed Retail Services (mRS)™can help you to Starting a Retail Business.Please feel free to contact us today. We will be happy to answer all your queries to take your retail at next level.

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